Servicevilkår
GENERAL TERMS AND CONDITIONS
These terms regulate all users of all content of the domain bellaballou.com. The Terms & Conditions will be valid for all your future transactions with BELLA BALLOU.
We reserve the right to revise these terms and conditions. The date of the latest update is found in the final section of the Terms & Conditions.
We recommend that you check this page regularly to be updated of any changes we may have made in the terms and conditions.
SHOPPING
Our online store is open 24 hours a day, except if due to maintenance work.
In order to place and order at Bellaballou.com you must be at least 18 years old.
We only accept orders from private customers – if you are a retailer and want to sell our products, please contact tina@bellaballou.com
No binding purchase agreement between you and BELLA BALLOU has been made before you receive an order confirmation from BELLA BALLOU.
We may or may not accept your offer at our discretion.
A purchase may be declined in case of one of the following situations, without Bella Ballou being responsible for any damages or costs. You will be contacted by email in such case, in order to try and resolve the issue and we will repay any payments made to us without deduction:
- We strive to have all listed products in stock, but in the event that the ordered product is out of stock, we reserve the right not to accept your offer. In this case, no payment will be deducted from your account.
- We have reason to believe that you are not 18 of age.
- Your payment information is incorrect, not verifiable or your credit evaluation is not approved.
- It is not possible to deliver to the address stated by you.
- If we detect unintended errors on the website that affect your order, such as wrong prices, incorrect inventory, payment errors etc.
- If we suspect an order to be placed for the purpose of cheating, deceiving or otherwise being a criminal act.
The prices and offers displayed on the website are valid at the time they occur. Pricing errors, spelling mistakes etc. can occur. We will verify prices as part of our confirmation procedure.
If the correct price is less than our stated price, the smaller amount will be charged to you. If the correct price is higher than the price stated on our website, we will try to contact you. If we cannot contact you, we will reject your offer and notify you by email.
PAYMENT AND PRICES
We accept card payments by Dankort, Visa/Dankort, Visa, Visa Electron, JCB, Maestro, Eurocard, Mastercard and American Express.
The full amount will be charged on the date of shipment.
When you click "Pay", you are bound by your order and you will receive an automated mail confirming we have received your order. However, your order is not valid until you receive an email with order confirmation.
If the automated mail or order confirmation contains errors, please feel free to contact us so we can resolve the error.
If your country is part of EU, prices include Danish VAT of 25%.
Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.
BELLA BALLOU ships your package Delivered Duty Unpaid, which means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges, they must be rendered in order for your package to clear customs. Pls contact your local customs office for further information.
All prices displayed on the website apply at the time of purchase. The prices may be subject to change without notice, but changes will not affect orders which we have accepted. We endeavour to avoid errors, but pricing errors, spelling mistakes etc. can occur from time to time.